Career opportunities in the Greater Toronto Area

Required Core Capabilities:	Division Definitions:
Business Knowledge & Technical Expertise	Definition: This capability describes the body of knowledge and expertise required to perform the duties of the job. It considers the body of knowledge in relation to today's educational standards, and the nature and complexity of the job's occupational field. Experience is also a contributing factor as "knowledge" or "expertise" can be gained on-the-job. The level of expertise ranges from entry level, fully qualified, senior, expert, senior expert, to company expert. This includes: Technical Learning, Organizational Agility, Learning on the Fly, Managing through Systems and Functional⁄Technical Skills.
Judgement & Decision Making	An ability to assess situations, interpret impact, establish, reason and communicate an effective course of action that drives progressive business results. This includes the ability to understand the scope of options based on past experiences, current environment and foresight to shape the future.
Communication	The degree to which the job is responsible for contacts and interpersonal relationships inside and outside the company, and the corresponding level of communication skills required to perform the role. This employee is informing, has strong written communication and presentation skills and is able to effectively manage conflict.
Planning & Organization	This capability refers to the level and degree of planning, organizing, and coordinating required to execute the work of a job or group of jobs. This includes priority setting, planning, time management and organization skills.
Teamwork⁄ Relationship Building	The ability to work collaboratively in a team environment to accomplish common objectives in an effective manner. This individual is able to build and maintain effective teams and peer relationships.
Customer Focus	Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and utilizes it to make improvements in products and services. Acts with the customers in mind, establishing and maintaining effective relationships with customers to gain their trust and respect. This employee is a good listener, compassionate, and patient.
Ability to Learn	An aptitude to acquire new knowledge from various internal and external sources. That knowledge is substantiated through consistent applications at the workplace. This includes a current understanding of surroundings and an ability to interpret effectively and continuously.
Initiative	An ability to take independent action in the absence of a direct request or mandate. This includes the ability to cultivate and communicate with creativity, systematically and strategically.
Project Management	The ability to successfully complete assignments within defined restrictions or guidelines, through others by means of effective communication, active listening, consistent direction, and ongoing support. This employee has direction, is tactical in their planning, delegates appropriately and maintains operational focus.
Creativity & Innovation	This capability refers to the ability to demonstrate creativity and innovation in the course of completing the duties of the job. The individual comes up with new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings and is good at bringing the creative ideas of others to market. They have good judgment about which creative ideas and suggestions will work; a sense about managing the creative process of others; can facilitate effective brainstorming and can project how potential ideas may play